Install an ICA Client (Citrix Receiver) on the Server if not currently present. If the value returns after restart, it indicates that there is a Group Policy attached. If the value exists, delete it and restart the server, so the option must be available. HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Terminal Services\Shadow Navigate to Local Computer and/or User Policy > Computer and/or User Configuration > Administrative Templates > Windows Components > Terminal Services > Sets rules for remote control of Terminal Services user sessions.Ĭheck for the existence of the following registry value:.
Type gpedit.msc to open the Local Group Policy Editor.To remove the policy in Windows 2003, complete the following procedure: Complete the following steps to resolve the issue:
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